A salesperson should not have to choose between serving the customer and feeding the CRM.
But sometimes the system ends up becoming a second job.
After every conversation, someone has to update the contact, write notes, move a stage, create a task, record a date, and complete fields no one ever checks again.
When that happens, the company often responds by adding more required fields.
And the data does not improve.
The distance between the real work and what the system says happened simply grows.
The CRM should preserve the company's commercial memory.
What the customer needs.
What was agreed.
What comes next.
Who needs to act.
And which risk could stop the opportunity.
Before asking for another data point, I would ask four questions:
Who will use it?
Which decision does it support?
Can it be captured without asking the salesperson to write it again?
What happens if it remains empty?
Some information does require human discipline.
But if a field exists only to prove that the CRM is being used, it is probably helping neither sales nor decision-making.
The goal is not for the salesperson to live inside the CRM.
It is for the company to retain context while the salesperson spends time understanding and serving the customer.